SHIPPING POLICY

[OVERVIEW]

Every BBBLWRP order ships free, worldwide, with tracking. BBBLWRP is managed from Coles Bay, Tasmania, Australia, and every order is packed and shipped from our workshop in Málaga, Spain. The short version: you pay what the camera costs, we handle getting it to you.
[SEC.1] PROCESSING TIME

Orders are dispatched from Málaga, Spain within 2–5 business days. Every camera is inspected and packed by hand before it leaves. Vintage equipment travels only as well as it is packed, and we do not rush that step.

You will receive a confirmation email when your order is placed and another with your tracking number when it ships.
[SEC.2] SHIPPING COSTS

Shipping is free on every order, to every destination we serve. There is no minimum spend. The cost of careful packing and tracked postage is built into our prices. There are no surprises at checkout.
[SEC.3] DELIVERY ESTIMATES

All orders ship from Málaga, Spain by tracked express courier. Wherever you are in the world, delivery typically takes no more than 5 business days after dispatch.

Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events outside our control. See our Terms of Service for details.
[SEC.4] TRACKING

Every parcel is sent with tracking, no exceptions. Your tracking number is emailed to you at dispatch. If your tracking has not updated for an unusually long time, contact us at admin@bbblwrp.com and we will look into it with the carrier.
[SEC.5] CUSTOMS, DUTIES AND TAXES

All shipments originate in Spain. Orders delivered within the European Union do not attract import charges.

Orders to destinations outside the EU, including Australia, New Zealand, the United Kingdom and the United States, may be subject to import duties, taxes, or customs fees levied by the destination country. These charges are set by your local authorities, are not included in our prices, and are the recipient's responsibility.

We declare shipments accurately and cannot mark orders as gifts or undervalue them.
[SEC.6] LOST OR DAMAGED PARCELS

Once a parcel is transferred to the carrier, title and risk of loss pass to you, as set out in our Terms of Service. That said, if your parcel goes missing or arrives damaged, contact us at admin@bbblwrp.com as soon as possible. We will assist with the carrier investigation or insurance claim and work with you toward a fair outcome.

For damage claims, keep all original packaging and photograph it. Carriers require this evidence.
[SEC.7] ADDRESSES AND UNDELIVERED PARCELS

Please make sure your shipping address is complete and correct at checkout. We ship to the address you provide and cannot redirect a parcel once it is with the carrier.

If a parcel is returned to us because of an incorrect address, a failed delivery, or an uncollected pickup, we will contact you to arrange reshipment. Additional postage for reshipment may apply in these cases.
[SEC.8] CONTACT

Questions about shipping should be sent to admin@bbblwrp.com.

BBBLWRP
Shed 19, 31 Swanick Road, Coles Bay TAS 7215, Australia
ABN: 60 686 971 652